CONNECTABLE TRAINING LIBRARY

View the videos below to learn about how the ConnectAble tools can help save time on some of the common tasks you encounter in your role.  These tools are also described in the Full user guide above.  The video length  is listed below each video. 

The Student Experience

(10:17)
This video will explain the ConnectAble experience for students, from the first steps they take to the student dashboard features.

The Staff Dashboard

(4:43)
This video will explain the features of your staff dashboard as well as how you can customize it to create the dashboard view that fits your needs.

Student Alerts

(3:40)
This video will explain how to assign a student alert tag to a student, filter and manage students who have those alert tags, and how to create new student alerts.

Taking and Managing Attendance

(8:03)
This video will cover taking attendance, both for class and distance learning, editing attendance, and viewing attendance reports.

Accessing Student Details

(4:25)
This video will explain the details you already have on a student based on completion of the enrollment steps, and how to add new details as the student progresses.

Demographic
Reporting

video coming soon

(5:00)
This video will explain how to access key data points for your entire student population as well as how to filter students based on those data points.

Communication:
Texting

video coming soon

(5:00)
This video will explain how to use the communication tools in our system to stay connected with students at various stages in their progress.

Communication:
Email

video coming soon

(5:00)
This video will explain how to use the communication tools in our system to stay connected with students at various stages in their progress.

Communication:
Dashboard Messaging

video coming soon

(5:00)
This video will explain how to use the communication tools in our system to stay connected with students at various stages in their progress.

Communication:
Creating and Messaging Groups

video coming soon

(5:00)
This video will explain how to use the communication tools in our system to stay connected with students at various stages in their progress.

Managing Test Scores:
Adding, Importing, and Viewing

video coming soon

(5:00)
This video will explain how to add and manage students scores from testing, both individually and on mass with the score import.

FREQUENTLY ASKED QUESTIONS

  • Click Active Students.
  • Search for your student by typing part of the student’s first or last name I the search bar.
  • Scroll all the way to the right and click Change Password or Change Email to set up the login for the student. Encourage the student to change the password to something secret after they log in.

If the student has access to his/her dashboard, that student can click Update Appointment and self-select an appointment.  If he/she does NOT have access to his/her dashboard, you can also edit the appointment on behalf of the student by clicking Edit Appointment from the Student Details screen.

  • Click Active Students.
  • Filter by your Course.
  • Select Export to download a spreadsheet of your students, or select Print to print the list.
  • Click Active Students.
  • Search for your student by typing part of the student’s first or last name.
  • Click the student to open the Student Details screen.
  • Click View/Print Files. Choose to print the registration file, the photo ID, the Adult Learning Plan (ALP)
  • Click Active Students.
  • Search for your student by typing part of the student’s first or last name I the search bar.
  • Click the student’s name from the student list.
  • Click Edit Student Information and make the change. Click Submit to save the change.  The data team will be alerted of student updates for any changed made to student information.
  • You could also decide to let the student to make his/her own change by instructing him/her to go to the student dashboard and click Edit Information from the student side of the dashboard. Again, the data team will be alerted of student updates for any changed made to student information.

From the Courses tab, an administrator can add the information about your class that you would like to be shown on the Student Dashboard. An example of common course information is shown below:

  • Tell the student to go to his/her Student Dashboard and click Message a Staff Member. Then find your name from the staff list and send the message. You will be able to directly reply and even attach an assignment.
  • Click Active Students.
  • Filter by your Course.
  • Select all students, then click Text/Email. (We recommend choosing the Text)
  • Additionally, you could send a dashboard message with unlimited characters and an attachment by clicking Dashboard Messaging from the side menu and multi-selecting all your students from the dropdown student list. You will also have a record of your messaging for future reference.
  • Click Support Tickets from the side menu. Click Submit Your Support Ticket, then the Create New Support Ticket window will appear.
  • Complete the required fields for your help ticket, then click Submit. You will receive a status email shortly after submission.

 

*You can also download the complete user guide (this document) by clicking Download the User Guide at the top of this page.

  • Click Feature Requests from side menu.
  • Click the Submit Your Feature Request button and complete the fields to describe the feature request. We will review those and implement as many of the requested features as possible in the next update!
  • Click Settings, then.
  • Under Email Notifications, under Registrations Complete, enter the email of the person who should receive the notification when registrations are complete. This can also be left blank if you do not wish to receive notifications.
  • For appointment notifications, enter the email address(es) that should receive the notification when an appoitnment is made. You can choose between General notifications, or notifications separated by Location or by This can also be left blank if you do not wish to receive notifications. 
  1. Mark the student as Inactive by using the toggle in that student’s row on the Active Students screen, or
  2. From the Student Details screen, under the student’s profile picture, switch the toggle to Inactive.
  3. If you ever need to bring a student back, go to the Inactive Students tab and search for the student. Then switch his/her toggle to Active.
Scroll to Top

Login

Login

Step 1 of 2 50%

Get your free eBook and start getting more leads from your website!

Please complete the form below. We will send your eBook
to the email address you add below.

Fix-Your-Website-Final_Page_1.jpg

We hate SPAM and promise to keep your email address safe. Here’s our privacy policy.